Frequently Asked Questions

When you buy from Global every product is made-to-measure, custom-made and individually tailored to suit your home, budget and requirements. We don’t like guessing or giving rough prices as home improvements are a big investment. Better still, our consultant can call out to your home at a time that suits you to give you a free accurate quotation and presentation, without any obligation to buy.

A deposit of one third of the overall cost is due, to be paid by cheque or credit card, and the balance is paid when the work is completed. No in between payments with Global.

No order is too small for Global. We call out for one window or one door. Whatever your needs are, we will attend to it.

We install a wide range of home improvement products, i.e. roofline, fascia and soffit, flat roofs and conservatory tiled roofs.

We only look after our own products as our product specifications are exclusive to Global.

We don’t supply any of our products to other companies or third parties. Nor do we buy any products from other companies as we manufacture our own.

We only supply and fit as our installation system is an integral part of our overall product performance and can only be fitted with Global trained installers. Furthermore, as our guarantee covers installation, it would not make sense to buy the product only.

Our guarantee is completely free of charge and covers all our products for 15 years. We also give a 10 year security guarantee with all of our windows and doors. This is backed up with our Global 365 Emergency service, available 24/7 for 52 weeks of the year.

Yes we do, but it must be linked to windows or doors that we are installing. In other words, if you want a window or door opening made bigger or smaller or you require a concrete lintel, step, concrete bases etc, we can do this as we have our own engineers and in-house expertise.

Yes you can, however, our technical consultant would need to call out to see the existing conservatory to check if it’s structurally sound enough to take the tiled roof. Of course, if it’s not we can also fit a new conservatory on your existing base and walls. 

Yes, our consultant will explain all details like this to you when they call out.

Yes, we fit a range of cat flaps to suit different situations. 

Can’t find what you’re looking for?

If the answer to your query is not listed, please call us at the number below and we will happily answer any question you might have:

Freephone:1800 31 31 32

Alternatively click here to complete and submit our Contact Form.